Send & Receive Fax

Fax

A fax (short for facsimile and sometimes called telecopying) is the telephonic transmission of scanned-in printed material (text or images), pdf or .tiff files, usually to a telephone number associated with a printer or other output device.

1. Sending FAX

To Send a FAX follow the steps below;

• Select Faxes under the status menu
• Select Send FAX

Selecting "Send FAX" will open the following page;

• Number: <Enter the receivers FAX number>
• Schedule Delivery: <Enter the date & time for delivery>e.g. 2016-02-25 09:36

Note: Enter a different time only if you want to send the Fax at a later time or date.

• CallerID: <Select the senders CallerID>
• Fax Quality: <Select a setting for the fax quality>

Note: This setting is optional, don’t change if you are not aware of the quality

• File in .Pdf of .Tiff format: <Choose a file you wish to FAX>

Note: The system only accepts .pdf or .tiff format.

• Email status to: <Enter an email address if you wish to receive the status of the fax sent>

Click "Send" once done.

2. Receiving Fax

A DID can be configured to accept voice, fax or Identify the incoming service (voice or fax). Auto-detection relies on signalling at the start of the call and cannot be always reliable. The time to detect the fax tone can be set on the Admin/Settings page.

Follow the steps below to configure the system to receive Faxes

Select DID from the Configuration Menu

• Select a DID you want to configure to receive FAX.
• Scroll down to the FAX section.
• Receive FAX: <Select YES>
• Fax Station ID: <Enter the ID if applicable>
• FAX Header: <Enter the text for the Fax Header>
• FAX Protocol: <Default – Do not change>
• Email Destinations: <Enter the email address to receive the Fax>

Store FAX: <Select Yes or No depending upon the requirement>

Click "Save" once done.