- Ring All - All agents will ring at the same time
- Round Robin - agents will ring one at the time in the specified loop
- Random - agents will ring in a random order
- Least Recent - The least recent called or active agent is called first
- Fewest Calls - The agent with the fewest calls will ring first
- Linear - Agents will ring in the order specified.
Due to some asterisk limitation, it is not possible to change the Strategy of an already defined Queue to “Linear”. The queue needs to be destroyed and recreated