Conditons - Assign your Condition

This will allow you to assign your condition to a number, and allow the condition to dictate how the caller is routed through your system

Create you Condition

Office Hours

Bank Holidays

Open Configuration then go to Phone Numbers

Click on the number you wish to have the condition on and scroll to voice section of the page

Change the Destination to you required primary condition (such as the bank holiday condition if you have this)

Press Save