SiP Cloud
Bite size guides describing how to setup or manage SiP Cloud & SiP Cloud+ phone system features and settings.
Dashboard how to's..
- Extensions - Setting ring time
- Extensions - Additional Destinations
- Extensions - Adding a name
- Extensions - Adding a description
- Extensions - Disable Call Waiting
- Extensions – Changing your outbound number
Call Stats, Reporting and Analytics
Bria App Guides
- Bria App - Call Transfer - Attended
- Bria App - Call Transfer - Blind
- Bria App - Placing a second call
- Bria App - Putting a call on Hold
- Bria App - Muting a call
- Bria App - Creating 3-way conference call
SiPalto App Guides
- SiPalto App - Downloading and Installing
- SiPalto App - Receiving a Call
- SiPalto App – Attended Transfer of Calls
- SiPalto App – Blind Transferring Calls
- SiPalto App - Recover password
- SiPalto App - Place a call on Hold
Call Queues
- Call Queues - Creating your Call Queue
- Queues – Adding Agents
- Queues - How to add an announcement message
- Queues – Skip agents that are on call or offline
- Queues – Abandoned calls
- Queues - Wrap up times for agents
VoIP Handset how to's..
- Setting up a Remote Directory Phone Book
- Record personalised voicemail
- Speed Dial, BLF & Call Pickup - Cisco SPA504g
- Transfer Calls from Cisco SPA50x IP Handsets
- Configure BLF (Busy Lamp Field)
- Configure a Speed Dial Button on the Cisco SPA500S
VoIP Phone Configuration Guides
- Setup Yealink T2 Series Handset
- Yealink T42G Configuration Guide
- Setup Yealink T4 Series Handset
- Yealink T46G Configuration Guide
- Setup Cisco SPA300 Series Handset
- Setup Cisco SPA500 Series Handset